Privacy Policy

Effective Date: 17/2/2026

This Privacy Policy explains how Brrro, a private messaging application operated by Kamarrr Group Technology FZE LLC (“Company,” “we,” “us,” or “our”), collects, uses, discloses, and protects your information when you use our mobile application, website, and related services (collectively, the “Service”).

We are committed to protecting your privacy and complying with applicable data protection laws, including the UAE Personal Data Protection Law (PDPL), the EU General Data Protection Regulation (GDPR), and relevant United States privacy laws.

1. Information We Collect

a. Information You Provide

We may collect information you provide directly, including:

• Account information (e.g., username, phone number, email address)

• Profile information (if provided)

• Communications with support or feedback submissions

b. Message Content

Messages sent through Brrro are private by default. We do not claim ownership of your messages. Message content is processed only to enable delivery and functionality of the Service.

c. Automatically Collected Information

We may collect limited technical data such as:

• Device type, operating system, app version

• IP address (general location only)

• Log data (timestamps, error logs, performance data)

d. Cookies and Similar Technologies

If you access our website, we may use cookies or similar technologies to improve functionality and analytics.

2. How We Use Your Information

We use information to:

• Provide, operate, and maintain the Service

• Enable messaging, account access, and security

• Improve app performance and user experience

• Respond to inquiries and support requests

• Comply with legal obligations

We do not sell your personal data.

3. Legal Bases for Processing (EU/UK Users)

Under GDPR, we process personal data based on:

• Contractual necessity – to provide the Service

• Legitimate interests – security, fraud prevention, improvement

• Consent – where required

• Legal obligations – compliance with applicable laws

4. Data Sharing and Disclosure

We may share limited data:

• With trusted service providers (e.g., hosting, infrastructure, analytics)

• When required by law, court order, or legal process

• To protect the rights, safety, or security of users or the Company

All service providers are contractually required to protect your data.

We do not share message content for advertising purposes.

5. International Data Transfers

Your information may be processed in countries outside your country of residence, including the United Arab Emirates, European Union, or United States.

Where required, we use appropriate safeguards such as:

• Standard contractual clauses

• Adequate security and confidentiality measures

6. Data Retention

We retain personal data only as long as necessary to:

• Provide the Service

• Meet legal and regulatory requirements

• Resolve disputes and enforce agreements

You may request deletion of your account and associated data, subject to legal retention requirements.

7. Security

We implement reasonable administrative, technical, and organizational measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

You are responsible for keeping your device and login credentials secure.

8. Your Privacy Rights

a. EU / UK (GDPR)

You have the right to:

• Access your personal data

• Correct inaccurate data

• Request deletion (“right to be forgotten”)

• Restrict or object to processing

• Data portability

• Withdraw consent at any time

b. United States

Depending on your state (e.g., California), you may have rights to:

• Know what personal data we collect

• Request deletion of personal data

• Opt out of certain data processing (where applicable)

c. United Arab Emirates

You have rights under UAE PDPL to:

• Access and correct personal data

• Withdraw consent

• Request erasure where legally permitted

Requests can be made using the contact details below.

9. Children’s Privacy

Brrro is not intended for children under the age of 13 (or the minimum legal age in your jurisdiction). We do not knowingly collect personal data from children. If we become aware of such data, we will delete it.

10. Third-Party Links and Services

The Service may contain links to third-party websites or services. We are not responsible for their privacy practices or content.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective when posted. Continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal data, contact us at:

Email: info@kamarrr-group.com
Company Name: Kamarrr Group Technology FZE LLC
Address: 26th Floor, Amber Gem Tower, Ajman, United Arab Emirates